Guide to Responsible Gaming at KM88

Responsible Gaming

KM88 is licensed by PAGCOR and takes its obligations on player protection seriously. This page covers the rules, tools, and resources available to help you stay in control of your betting activity.

🔞 Minimum age: 21 years old
🌐 Licensed by: PAGCOR Philippines
📞 Hotline: 1800-1888-0777
Section 01

Age Restrictions

You must be at least 21 years old to register and play at KM88. When you create an account, you confirm that you meet the age requirement. KM88 reserves the right to request a government-issued ID at any point to verify your age. Accepted documents include a Philippine passport, driver’s license, SSS ID, or UMID card.

Underage Access
  • Any account found to belong to a person under 21 will be closed immediately.
  • All balances in the account, including any winnings, will be forfeited.
  • The case will be reported to PAGCOR as required by regulation.
If you share a device with minors: Log out of your KM88 account after each session and do not save your password on shared devices. The platform cannot be held responsible for underage access resulting from unsecured personal devices.
Section 02

Know the Warning Signs

Problem gambling does not always look obvious. It tends to build gradually. The checklist below covers behaviors that are worth paying attention to.

Check any that apply to you in the past 30 days:
I spent more money on betting than I planned to.
I tried to win back money I had already lost.
I borrowed money or sold something to fund my bets.
Betting has affected my sleep, work, or relationships.
I felt anxious or irritable when I was not able to bet.
I hid my betting activity from family or friends.

Checking one or two boxes does not mean you have a serious problem. But if you checked three or more, it is worth taking a break and speaking to someone. The resources in Section 4 are a good starting point.

Section 03

Tools to Stay in Control

KM88 provides several account tools you can activate at any time through Live Chat support. None of these require a reason or explanation.

💰
Deposit Limit
Set a daily, weekly, or monthly cap on how much you can deposit. Once set, the limit takes effect immediately and cannot be raised for 48 hours.
⏸️
Cooling-Off Period
Temporarily suspend your account for 24 hours, 7 days, or 30 days. You can still withdraw your balance during this period, but you cannot place bets.
🚫
Self-Exclusion
Permanently close your account. This cannot be reversed. Any remaining balance will be paid out to your registered GCash or Maya account within 3 business days.
⏱️
Session Time Reminder
Set an alert to notify you after a set number of hours in a single session. The reminder appears on screen and does not force a logout.
How to activate: Open Live Chat on km88.org.ph and tell the agent which tool you want to set up. Have your registered mobile number ready for verification. All requests are processed within 1 hour.
Section 04

Where to Get Help

If you think your betting has become a problem, talking to someone is the most practical first step. The organizations below offer free, confidential support in the Philippines.

📞
PAGCOR Responsible Gaming Hotline
1800-1888-0777
Free call, available 24/7
🏥
National Center for Mental Health
1553 (Crisis Hotline)
Available 24/7
💬
KM88 Support Team
Live Chat on km88.org.ph
Request account restriction or closure
📧
Email Support
[email protected]
Response within 24 hours
Helping Someone Else

If you are concerned about a family member or friend, you can contact KM88 support on their behalf. We cannot share account details with third parties, but we can flag the account for a welfare check and provide guidance on next steps.

All responsible gaming requests, including self-exclusion and account restrictions, are handled confidentially. They are not shared with other players or disclosed publicly.

Play Responsibly at KM88

Betting is for entertainment. Set your limits before you start, and reach out to our support team any time you need to make changes to your account.