How We Protect Your Personal Info?

What We Collect

KM88 collects data in two ways: information you give us directly when you register or transact, and data generated automatically when you use the platform.

How We Use Your Data

We use the data we collect for specific operational reasons. Nothing more.

• Verifying your identity when you log in or request a withdrawal.
• Processing deposits and withdrawals to your registered GCash or Maya account.
• Matching your registered name against your payment account to prevent fraud.

• Detecting unusual login activity such as access from a new device or unfamiliar IP address.
• Identifying multi-account abuse and bonus exploitation patterns.
• Flagging transactions that appear inconsistent with your normal betting behavior.

• Analyzing aggregate gameplay data to identify performance issues in specific game lobbies.
• Reviewing support chat records to improve response quality.

KM88 operates under a PAGCOR license. We are required to retain certain transaction and identity records for a minimum period as mandated by Philippine gaming regulations. This data is stored securely and accessed only when legally required.

Data Sharing

KM88 does not sell your personal data. We do not share it with advertisers or marketing companies.

There are limited situations where data is shared with third parties:

• Payment processors – GCash, Maya, and bank partners receive only the transaction data needed to complete your deposit or withdrawal. They operate under their own privacy policies.
• Game providers – Providers like JILI and PG Soft receive a session token to authenticate your game session. They do not receive your mobile number or payment details.
• PAGCOR and law enforcement – We are legally required to provide records when formally requested by PAGCOR or Philippine law enforcement agencies. We cannot refuse these requests.
• Fraud detection services – Anonymized device and IP data may be shared with third-party security tools to detect bot activity and account takeovers.

Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have specific rights over your personal data held by KM88.

• Right to access – You can request a copy of the personal data we hold on your account.
• Right to correction – If any of your data is inaccurate, you can ask us to update it.
• Right to erasure – You can request deletion of your data, subject to our legal retention obligations under PAGCOR regulations.
• Right to object – You can object to specific uses of your data that are not required for account operations or legal compliance.
• Right to data portability – You can request your transaction and account history in a readable format.

Contact our Data Privacy Officer through any of the channels below. We will respond within 3 business days.

Cookies and Tracking

KM88 uses cookies on the website and in the web app. Here is what each type does.

• Session cookies – Keep you logged in while you navigate between pages. These expire when you close your browser.
• Preference cookies – Remember your language setting and last-used game lobby so you don’t have to reset them each visit.
• Security cookies – Help us detect if your session is being hijacked or if an automated bot is accessing your account.
• Analytics cookies – Collect anonymized data on which pages are visited most and where players drop off. No personal identifiers are attached.

You can block or delete cookies through your browser settings at any time. If you block session cookies, you will be logged out automatically on every page load. The platform will still work, but it will be less convenient.

On the KM88 mobile app (Android APK), cookies function the same way as in a browser. The iOS PWA version follows Safari’s cookie handling rules on your device.